Store Policy

Privacy & Safety

This Privacy Policy tells you how we use and store your personal information when you visit our website, or purchase something from the store. We'll still be following GDPR protocols even if the UK leaves the EU, as it is a useful, comprehensive policy that helps keep people safe online. ​If and when this happens, we will also clarify the UK legislation that we are then following and will also be compliant with.  

​1 THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

2. THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you in order to provide a smooth service, or for our own statutory requirements. This is always password protected, with limited access. We use third party service providers for financial transactions, as well as to run our website and in these cases some data may be stored by them in encrypted and password protected areas. At the moment we use the services of Paypal and Wix, as well as the Yorkshire Bank. We have grouped together the types of personal data we might come across as follows:

  • Identity Data includes first name, last name, title, date of birth.

  • Contact Data includes billing address, delivery address, email address and telephone number. 

  • Financial Data If you choose to buy from our website we use a third party service provider to process your payment details, and also to pay you money where relevant. Currently this is Paypal or Wix, so we do not store, process or come in to contact with your card details ourselves. 

  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. We may keep transaction data for up to 7 years due to legal requirements for accounting, after which time it will be destroyed. 

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. While we do not actively collect this data, the third parties might do.  

  • Messaging Data includes messages sent to or received from outside parties and Pudding Press Ltd staff.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. 

At the moment we do not collect or use Aggregated Data such as statistical or demographic data for any purpose.

​​We currently aren’t using any analytics or profiling tools to track how users use our website. We do not conduct any online behavioural tracking. 

3.MARKETING, ADVERTISING, PROMOTIONS

We may send you marketing emails to make you aware of upcoming events if you sign up to the mailing list. If you would like to opt out of this at any point, please email info@puddingpress.com​

4. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those who have a business need to know. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

You acknowledge that the Internet is not a completely secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

Wholesale Inquiries

We're a main distributor for our own titles, so if you want to stock our books, please get in touch and we can run through the various options we do. We mostly have books in stock in the UK, so it's often quickest to go through us if you're looking for one of our titles. 

 

For distribution and wholesale inquiries please email 

info@puddingpress.com

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